![]() IVR saves businesses and callers a lot of time and money. It is a system that selects incoming calls based on predetermined criteria and then routes them to the appropriate path.Ĭompanies may engage with consumers and callers via an automated platform using the IVR capability. It may be used to dial a phone number automatically once a call has been concluded. Power dialing, a piece of automated telephone technology, is available through virtual phone providers. One of the most advantageous features provided by the service provider is voice recording.The caller's and receiver's personal contact information is obscured.A virtual number can also be used to redirect calls to personal phones. ![]()
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